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Rosa Tanfield Chelmsford City Council

Stephen is a manager that will make things happen. He is a very capable manager that can adapt to the any situation or challenge. He will be able to deliver what is required to the right standard and with professionalism.

Martin Heeley Buckinghamshire County Council

Stephen is a highly experienced parking professional. His review on the Councils on street parking enforcement service with his ‘tell it how it is’ communication style, practical recommendations and follow up actions has ensured significant improvement to the on street parking service enabling Stephen to handover the service to an incoming manager to run as ‘business as usual'.

Chris Pettifer Head of Transport Bedford Borough Council

Stephen possesses a unique blend of commercial and political acumen, this combined with his technical expertise and drive is a powerful force. He has achieved remarkable change and improvements in Bedford.

Steve Davis Operational Director Epsom and Ewell Council

Steve sees what needs doing and does it. He increased productivity
by 40% and tremendously reduced complaints. He is flexible and
adapts well to the environment.

Andrew Darvill Asst. Director London Borough of Richmond

Most of his recommendations were able to be implemented with little of no costs involved, in the main they were about galvanising the staff and developing work flow processes. The effect has been dramatic and has enabled the Council to make savings and meet its renowned ‘Fair Parking Policy

Nigel Wise. www. Notomob.co.uk

I would like to take this opportunity on behalf of everyone in the Borough of publically thanking you for your ground breaking achievements in Richmond. You have and are continuing to set cutting edge benchmarks for Parking Enforcement.

You are a credit to the industry and deserves the utmost respect.

Cllr Lord True, Leader of the Council, London Borough of Richmond upon Thames

Many thanks for the brilliant impact you have made on Council and public.

Sammy Patel Liverpool (John Lennon) Airport

"Stephen is highly experienced and knowledgeable in his field, and works hard to develop successful relationships with stakeholders. He tells it like it is, and closely follows up with actions and recommendations. Stephen impressed me with his style of personnel management; I was impressed how quickly he managed to engage my team under difficult circumstances"

Mike Hepworth, Head of Environmental Health, Parking and Highways, Hastings Borough Council

I was impressed with the way that Stephen immediately threw himself into all aspects of his assignment with us, and his ability to draw on his experience of managing parking operations with a range of other authorities. Getting an experienced independent view on our parking enforcement service, and on how other local authorities and private contractors operate these services was invaluable.

Carolyn Dwyer  Divisional Director Public Realm. London Borough of Lambeth

‘’You have made an enormous difference in a short time at Lambeth and I really appreciate everything that you have done, which will leave a significant and lasting impact.’’

Raj Mistry Head of Parking Services  London Borough of Lambeth

‘’Stephen has achieved approximately £2m savings with the contracts. He reduced sickness and motivated staff to increase performance. No other operations manager in the past has achieved this for Lambeth. Also, the team Stephen managed were shortlisted for the national British Parking Team of the Year in March 2011.’’

Dr. Sandy Muirhead Head of Environmental Services Borough of Spelthorne

"In two months Steve worked tenaciously at resolving the issues relating to Parking Services department. As a result we have seen significant improvements both on and off street., to the quality and quantity of pcns embedding good working practices. Alongside he has achieved considerable savings for the service and suggested useful ways to improve income in off street car parks."

Brian Davies Head of Environmental Services London Borough of Tower Hamlets

“He proved to be hard working, diligent and conscientious within this role. He has a great deal of experience and is an expert in his field. He is extremely knowledgeable and full of ideas, many of which are tried and tested, which have proved to be of great benefit to LBTH.”

John Chilton Head of Parking London Borough of Tower Hamlets

 "Steve is like Ronseal, he does what it says on the tin. Steve is an exceptionally talented interim manager with a wealth of relevant experience. He is perceptive and analytical, and has the ability to break tasks down and identify the key areas for delivery."

Andrew Marshall Managing Director  Central Parking System (UK) Ltd

“Edinburgh was, in Andrew’s opinion (and he has run over 50 similar contracts over 8 years), the best run parking enforcement operation in the country.  “

Brian Butler Head of Transportation Services City of Edinburgh Council

“He is a turnaround expert – was able to tackle industrial relations issues head first and the management of a large group of people is clearly his key strength”

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